Category: Public sector

DBS signs a new framework agreement for enhanced preparedness with RAYVN/Proactima

The Directorate for Civil Protection and Emergency Planning (DSB) has replaced its current provider of common emergency and crisis support tools and entered into a framework agreement with the Norwegian consortium RAYVN / Proactima to improve the collective public preparedness capability, the companies stated in a press release.

DSB’s new emergency and crisis support tools are intended to strengthen collaboration and effectively coordinate information and communication during unwanted incidents among public actors at all levels, as well as with private entities. Through DSB, directorates, county governors, civil defence districts, municipalities, and others involved in crisis management will have access to the new emergency and crisis support tools.

It is planned that DSB, municipalities, county governors, the Office of the High Commissioner for Svalbard and civil defence will have implemented the tool and established effective collaboration networks on the new digital collaboration platform starting from October 1st.

Read the full news article on DSB’s website: DSB signs framework agreement for common emergency and crisis support tools.

-We are proud and delighted that X is strengthening national preparedness through the procurement of a new digital tool with associated services. This agreement demonstrates that public emergency preparedness is evolving with renewal and a constant search for the best solutions. We look forward to delivering high-quality services that will help strengthen future public preparedness capabilities,” said co-founder and product manager Henrik von Schlanbusch at RAYVN.

RAYVN / Proactima is a wholly Norwegian consortium that stores all information in Norway and represents the best in technological solutions for crisis management systems, expertise, and capacity.

Out of nine qualified suppliers, four were invited to submit proposals, and RAYVN / Proactima scored the highest on all criteria: solution, quality, and price. The agreement includes an option for tools from Dmaze for risk and vulnerability analysis and exercise planning, as well as consultancy services.

-The public sector needs to enhance collaboration during crises. Our solution increases societal security and strengthens the preparedness capabilities of actors in this interplay. RAYVN / Proactima possesses the knowledge and tools to connect different actors on the same platform for collaboration in emergency planning, training, and management. With increased complexity, risk, and new vulnerabilities, new knowledge, methods, and tools are necessary to understand and handle risks,” said Trond Winther, CEO of Proactima.

From left to right: Carl W. Barth (SVP EMEA Sales RAYVN), Erik Skaara (Chief Business Development and Co-founder RAYVN), Henrik von Schlanbusch (Chief Product Officer and Co-founder), Trond Winther (CEO Proactima), Ivar Lunde (Head of Emergency and Crisis Management Proactima), and  Stian Hetlevik (Head of Digital Solutions Proactima).

Norway is not prepared for the management of tomorrow’s risks

The current organization, structures and systems in our national civil protection, emergency preparedness and crisis management work is not suited for managing tomorrow’s risks, Trond Winther and Ivar Lunde claim in this opinion piece.

We live in an uncertain and vulnerable time. Our everyday lives are characterized by financial insecurity. Society is constantly subjected to cyberattacks, and artificial intelligence is changing the world. This summer, our country was cut in half by flooding and landslides, and extreme weather conditions are becoming increasingly common. We experienced an attack on the energy supply in close proximity to us, and critical infrastructure is overloaded. There is war in Europe, and Norwegians are being evacuated from the Middle East.

Increased expectations

We, as citizens, depend on the ability of public authorities to prevent and handle serious unwanted incidents and crises. Society must show a willingness to assume clear responsibility for its most important task – to uphold safety and security, even into an uncertain future.

The 16th of October was the deadline for comments for the Total Preparedness Commission’s report “This is serious.” The Commission proposes that the Ministry of Justice and Public Security should be made responsible for the coordination of crisis management at the national level. At the regional and local levels, the Commission recommends that the County Emergency Preparedness Councils be maintained and that municipal emergency preparedness councils be established by regulation. The proposed council structure has, in actuality, existed for decades and is outdated. The future we have to prepare for, requires that we think outside the box. It is naïve to believe that more of the same will generate new ideas and yield better results.

Read more: Proactima’s response to the Total Preparedness Commission

Photo: Direktoratet for samfunnssikkerhet og beredskap / Odd Skarbomyr

Lack of ability

The Commission’s proposed council structure has limited true influence on the preventative civil protection work and lacks the necessary emergency preparedness and crisis management ability. This structure and system is not suitable for society’s complexity and the rate at which we communicate and provide information now. The existing organizational structure means that actors do not interact effectively enough and that efforts come both too late and with inadequate resources.

During both the refugee crisis and the pandemic, we saw how municipalities and the private sector initially had to handle the situation on their own, with no national guidance or control. When national guidelines eventually did come, they were often inadequate or conflicting. At the same time, the national level, on several occasions, bypassed the ordinary lines of communication and contacted the local level directly, because the flow of communication was too slow. This is a sign of disease in a system that must be functional quickly and effectively when things are urgent and every second counts.

Solutions of the future

New tools, sources of information and means of communication that could make prevention, emergency preparedness and crisis management more effective, are constantly becoming available. To take full advantage of these tools requires knowledge, expertise and professionalism. Civil protection, emergency preparedness and crisis management can no longer be relegated to part-time positions at the municipal, regional or national level.

For the future, it is important that we work comprehensively and systematically with prevention, emergency preparedness and crisis management over time.

Only with expertise, capacity and true resource production at an operational level is it possible to face the complex threats of the future in a responsible manner.

Units equivalent to the Civil Protection House in the City of Bergen is an example of alternative organization. With similar units in recently established civil protection regions, localized in larger cities/regional hubs, regional, operational cooperative centres can establish continuous coordination arenas with the necessary expertise. The proposed council structure can be maintained as an advisory body at a strategic level.

At the national level, a national civil protection coordination centre must be established, based on the principles behind the Civil Protection House, and the regional centres can continuously report here. This way, we can have a structure and a system that effectively can:

1. maintain the necessary situational understanding and develop situational awareness for decision-makers through continuous monitoring of the dynamic risk picture, and

2. have the operative ability to: a) identify hazard and threat events early enough to prevent these from developing into serious unwanted incidents, and respond early and effectively with sufficient resources to minimize suffering and the consequences of incidents that do occur.

The civil protection regions can consist of one or more counties and include all municipalities in the region. This way, local and regional authorities, emergency services, infrastructure owners, the private sector and volunteers can work together effectively in the same regional coordination arena.

It is urgent. It is essential that we establish robust civil protection regions with the competence, capacity and professionalism to work comprehensively and systematically with the region’s civil protection issues in close collaboration with the public and private sectors and volunteer organizations, continuously and over time.

Trond Winther has extensive experience with managing large risk management projects, both here in Norway and abroad. He has been an executive in the consulting industry for many years, and since 2018, he has been CEO of Proactima AS.

Ivar Konrad Lunde has a background from the Armed Forces and the police. He has been the Head of Emergency Preparedness for the City of Bergen and the Director of the Civil Protection House. As author of the popular textbook “Praktisk krise- og beredskapsledelse”, Universitetsforlaget, 2019, he teaches at universities and university coleges, and he has a part-time position as an assistant professor at Nord University.